S\u1ef1 ki\u1ec7n UPLIFT VN | The Ultimate Tech Stacks 2025 v\u1edbi s\u1ef1 k\u1ebft h\u1ee3p Magenest, TAPTAP, ViHAT, Insider s\u1ebd cung c\u1ea5p nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c th\u1ef1c chi\u1ebfn gi\u00fap doanh nghi\u1ec7p t\u1eadn d\u1ee5ng CDP, CRM, Loyalty, Zalo OA & Automation \u0111\u1ec3 t\u1ed1i \u01b0u v\u1eadn h\u00e0nh, n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 t\u0103ng tr\u01b0\u1edfng doanh thu b\u1ec1n v\u1eefng.
\n– Th\u1ee9 N\u0103m, 27.03.2025 | 13:00 – 17:30 PM
\n– Capella Gallery Hall, HCM
\n– \u0110\u0103ng k\u00fd ngay: https:\/\/bit.ly\/3Du9tfO, s\u1ef1 ki\u1ec7n gi\u1edbi h\u1ea1n ch\u1ed7 ng\u1ed3i!\n<\/p>\n
C\u00e1c doanh nghi\u1ec7p d\u1eabn \u0111\u1ea7u kh\u00f4ng c\u00f2n v\u1eadn h\u00e0nh theo c\u00e1ch c\u0169. H\u1ecd \u0111\u00e3 v\u00e0 \u0111ang t\u00e1i c\u1ea5u tr\u00fac h\u1ec7 sinh th\u00e1i c\u00f4ng ngh\u1ec7 kh\u00e1ch h\u00e0ng (Customer Tech Stack) \u0111\u1ec3 t\u1ed1i \u01b0u d\u1eef li\u1ec7u, c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 h\u01a1n bao gi\u1edd h\u1ebft.<\/p>\n
Nh\u01b0ng kh\u00f4ng ph\u1ea3i doanh nghi\u1ec7p n\u00e0o c\u0169ng c\u00f3 m\u1ed9t Tech Stack hi\u1ec7u qu\u1ea3. H\u1ec7 th\u1ed1ng r\u1eddi r\u1ea1c, d\u1eef li\u1ec7u ph\u00e2n m\u1ea3nh, c\u00f4ng ngh\u1ec7 kh\u00f4ng \u0111\u1ed3ng b\u1ed9 ch\u00ednh l\u00e0 l\u00fd do khi\u1ebfn doanh nghi\u1ec7p l\u00e3ng ph\u00ed h\u00e0ng tri\u1ec7u USD m\u00e0 kh\u00f4ng th\u1ea5y t\u0103ng tr\u01b0\u1edfng th\u1ef1c s\u1ef1.<\/p>\n
B\u1ea1n c\u00f3 ch\u1eafc h\u1ec7 th\u1ed1ng c\u1ee7a m\u00ecnh \u0111\u00e3 \u0111\u1ee7 m\u1ea1nh \u0111\u1ec3 c\u1ea1nh tranh v\u1edbi th\u1ecb tr\u01b0\u1eddng?<\/b><\/p>\n
N\u1ebfu Kh\u00f4ng Mu\u1ed1n B\u1ecb \u0110\u1ed1i Th\u1ee7 B\u1ecf L\u1ea1i, \u0110\u00e2y L\u00e0 Nh\u1eefng G\u00ec B\u1ea1n C\u1ea7n Bi\u1ebft<\/p>\n
– 74% doanh nghi\u1ec7p \u0111ang th\u1ea5t b\u1ea1i trong vi\u1ec7c c\u00e1 nh\u00e2n h\u00f3a kh\u00e1ch h\u00e0ng v\u00ec d\u1eef li\u1ec7u b\u1ecb ph\u00e2n m\u1ea3nh v\u00e0 kh\u00f4ng t\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c<\/p>\n
– Nh\u1eefng th\u01b0\u01a1ng hi\u1ec7u l\u1edbn \u0111\u00e3 \u1ee9ng d\u1ee5ng AI & CDP \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a gi\u00e1 tr\u1ecb kh\u00e1ch h\u00e0ng<\/p>\n
– Loyalty 5.0 kh\u00f4ng c\u00f2n l\u00e0 t\u00edch \u0111i\u1ec3m th\u00f4ng th\u01b0\u1eddng m\u00e0 l\u00e0 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m g\u1eafn k\u1ebft th\u1ef1c s\u1ef1 gi\u00fap gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng l\u00e2u d\u00e0i<\/p>\n
Tech Stack Hi\u1ec7n T\u1ea1i C\u1ee7a B\u1ea1n C\u00f3 \u0110ang G\u1eb7p V\u1ea5n \u0110\u1ec1?<\/b><\/p>\n
– D\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng b\u1ecb ph\u00e2n m\u1ea3nh, CRM kh\u00f4ng \u0111\u1ed3ng b\u1ed9 v\u1edbi Loyalty, CDP ch\u01b0a \u0111\u01b0\u1ee3c khai th\u00e1c tri\u1ec7t \u0111\u1ec3<\/p>\n
– T\u1ed1n h\u00e0ng ng\u00e0n USD m\u1ed7i th\u00e1ng cho qu\u1ea3ng c\u00e1o nh\u01b0ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i th\u1ea5p<\/p>\n
– Zalo OA, Email, Website, App \u0111ang v\u1eadn h\u00e0nh r\u1eddi r\u1ea1c khi\u1ebfn kh\u00e1ch h\u00e0ng c\u00f3 tr\u1ea3i nghi\u1ec7m k\u00e9m<\/p>\n
– Ch\u01b0a t\u1eadn d\u1ee5ng AI & Automation \u0111\u1ec3 c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/p>\n
UPLIFT VN 2025 s\u1ebd gi\u00fap doanh nghi\u1ec7p gi\u1ea3i quy\u1ebft b\u00e0i to\u00e1n n\u00e0y b\u1eb1ng nh\u1eefng gi\u1ea3i ph\u00e1p th\u1ef1c t\u1ebf t\u1eeb c\u00e1c chuy\u00ean gia h\u00e0ng \u0111\u1ea7u.<\/p>\n
Nh\u1eefng Case Study \u0110\u00e1ng Gi\u00e1 & Chi\u1ebfn L\u01b0\u1ee3c T\u1eeb C\u00e1c Chuy\u00ean Gia H\u00e0ng \u0110\u1ea7u<\/b><\/p>\n
1. Tommy Nguy\u1ec5n – Chairman, Citigym<\/b><\/p>\n
<\/p>\n
– H\u1ec7 sinh th\u00e1i Loyalty trong NovaGroup \u2013 C\u00f4ng th\u1ee9c gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng d\u00e0i h\u1ea1n<\/p>\n
– NovaGroup kh\u00f4ng tri\u1ec3n khai loyalty theo c\u00e1ch truy\u1ec1n th\u1ed1ng. H\u1ecd \u0111\u00e3 t\u1ea1o ra m\u1ed9t h\u1ec7 sinh th\u00e1i k\u1ebft n\u1ed1i kh\u00e1ch h\u00e0ng ch\u1eb7t ch\u1ebd, gi\u00fap kh\u00e1ch h\u00e0ng kh\u00f4ng th\u1ec3 r\u1eddi b\u1ecf. \u0110\u00e2y l\u00e0 c\u01a1 h\u1ed9i c\u00f3 m\u1ed9t kh\u00f4ng hai \u0111\u1ec3 hi\u1ec3u c\u00e1ch t\u1ed1i \u01b0u Customer Lifetime Value (CLV) v\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c Loyalty gi\u00fap doanh nghi\u1ec7p t\u0103ng tr\u01b0\u1edfng b\u1ec1n v\u1eefng.<\/p>\n
2. Thu\u1ef3 Linh – CMO & CSO, TAPTAP<\/b><\/p>\n
– Loyalty 5.0 \u2013 C\u00e1 nh\u00e2n h\u00f3a \u01b0u \u0111\u00e3i v\u00e0 \u0111i\u1ec3m th\u01b0\u1edfng b\u1eb1ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng<\/p>\n
– TAPTAP \u0111ang h\u1ee3p t\u00e1c v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u l\u1edbn nh\u01b0 The Pizza Company, Chang, Aka House, Swensen\u2019s, Dairy Queen, Jump Arena, Timezone, Watsons, iVIVU\u2026 \u00a0\u0111\u1ec3 c\u00e1 nh\u00e2n h\u00f3a \u01b0u \u0111\u00e3i theo h\u00e0nh vi kh\u00e1ch h\u00e0ng. N\u1ebfu doanh nghi\u1ec7p c\u1ee7a b\u1ea1n \u0111ang v\u1eadn h\u00e0nh loyalty theo m\u00f4 h\u00ecnh c\u0169, \u0111\u00e2y ch\u00ednh l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 n\u00e2ng c\u1ea5p chi\u1ebfn l\u01b0\u1ee3c v\u00e0 t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t r\u00f5 r\u00e0ng trong tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/p>\n
3. Phan Hu\u1ef3nh Kh\u00e1nh Duy – CGO ViHAT Group & Co-Founder & CEO – ViHAT Solutions<\/b><\/p>\n
– T\u1eadn d\u1ee5ng Zalo OA & Messaging \u0111\u1ec3 t\u0103ng chuy\u1ec3n \u0111\u1ed5i v\u00e0 t\u1ed1i \u01b0u ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/p>\n
– Zalo OA c\u00f3 h\u01a1n 70 tri\u1ec7u ng\u01b0\u1eddi d\u00f9ng, nh\u01b0ng c\u00f3 bao nhi\u00eau doanh nghi\u1ec7p th\u1ef1c s\u1ef1 bi\u1ebft c\u00e1ch bi\u1ebfn n\u00f3 th\u00e0nh k\u00eanh ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 chuy\u1ec3n \u0111\u1ed5i m\u1ea1nh m\u1ebd ViHAT s\u1ebd chia s\u1ebb case study th\u1ef1c t\u1ebf t\u1eeb c\u00e1c th\u01b0\u01a1ng hi\u1ec7u ng\u00e0nh F&B v\u00e0 Retail nh\u01b0 Routine, 30Shine, Y\u1ebfn s\u00e0o S\u00e0i G\u00f2n \u0111\u00e3 t\u1ed1i \u01b0u h\u00f3a Zalo OA \u0111\u1ec3 t\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i.<\/p>\n
4. H\u1eadu Ph\u1ea1m – CEO, Magenest<\/b><\/p>\n
– X\u00e2y d\u1ef1ng eCommerce & Omnichannel \u2013 T\u00edch h\u1ee3p CRM, CDP, OMS \u0111\u1ec3 \u0111\u1ed3ng b\u1ed9 v\u1eadn h\u00e0nh<\/p>\n
– Magenest s\u1ebd chia s\u1ebb c\u00e1c case study th\u1ef1c chi\u1ebfn t\u1eeb nh\u01b0 th\u01b0\u01a1ng hi\u1ec7u l\u1edbn nh\u01b0 BOO v\u00e0 Abbott, gi\u00fap doanh nghi\u1ec7p hi\u1ec3u c\u00e1ch \u0111\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u \u0111a k\u00eanh, t\u1ed1i \u01b0u tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng tr\u00ean t\u1ea5t c\u1ea3 n\u1ec1n t\u1ea3ng v\u00e0 \u0111\u1ea9y nhanh t\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng.<\/p>\n
5. Jack Nguy\u1ec5n – Regional Managing Director, Insider<\/b><\/p>\n
Chi\u1ebfn l\u01b0\u1ee3c t\u00edch h\u1ee3p Customer Tech Stack \u0111\u1ec3 t\u1ed1i \u01b0u h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng & t\u0103ng tr\u01b0\u1edfng doanh thu<\/p>\n
Insider gi\u00fap nh\u1eefng doanh nghi\u1ec7p nh\u01b0 Viettel, Vinamilk, Vietnam Airlines \u1ee9ng d\u1ee5ng AI, CDP & Marketing Automation \u0111\u1ec3 c\u00e1 nh\u00e2n h\u00f3a t\u1eebng \u0111i\u1ec3m ch\u1ea1m kh\u00e1ch h\u00e0ng, gi\u00fap t\u0103ng tr\u01b0\u1edfng doanh thu & t\u1ed1i \u01b0u chi ph\u00ed chuy\u1ec3n \u0111\u1ed5i. N\u1ebfu doanh nghi\u1ec7p c\u1ee7a b\u1ea1n ch\u01b0a c\u00f3 m\u1ed9t h\u1ec7 sinh th\u00e1i c\u00f4ng ngh\u1ec7 \u0111\u1ed3ng b\u1ed9, \u0111\u00e2y ch\u00ednh l\u00e0 th\u1eddi \u0111i\u1ec3m \u0111\u1ec3 h\u00e0nh \u0111\u1ed9ng.<\/p>\n
T\u1ea1i Sao B\u1ea1n Kh\u00f4ng Th\u1ec3 B\u1ecf L\u1ee1 S\u1ef1 Ki\u1ec7n N\u00e0y<\/b>\u00a0L\u1ea7n \u0111\u1ea7u ti\u00ean c\u00e1c chi\u1ebfn l\u01b0\u1ee3c t\u1ed1i \u01b0u Tech Stack \u0111\u01b0\u1ee3c chia s\u1ebb c\u00f4ng khai<\/p>\n
– T\u1ea1i Sao B\u1ea1n Kh\u00f4ng Th\u1ec3 B\u1ecf L\u1ee1 S\u1ef1 Ki\u1ec7n N\u00e0y<\/p>\n
– C\u00e1c case study t\u1eeb th\u01b0\u01a1ng hi\u1ec7u l\u1edbn gi\u00fap doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u1ee9ng d\u1ee5ng ngay<\/p>\n
– Kh\u00f4ng ch\u1ec9 l\u00e0 s\u1ef1 ki\u1ec7n, m\u00e0 l\u00e0 n\u01a1i quy t\u1ee5 50+ C-Level, Head of Digital & Marketing<\/p>\n
– Kh\u00f4ng tham gia = ch\u1eadm h\u01a1n \u0111\u1ed1i th\u1ee7, trong khi h\u1ecd \u0111\u00e3 s\u1eb5n s\u00e0ng n\u00e2ng c\u1ea5p Tech Stack 2025<\/p>\n
– H\u00e0nh \u0110\u1ed9ng Ngay \u2013 \u0110\u1eebng \u0110\u1ec3 Doanh Nghi\u1ec7p C\u1ee7a B\u1ea1n B\u1ecb B\u1ecf L\u1ea1i<\/p>\n
\u0110\u1ed1i th\u1ee7 c\u1ee7a b\u1ea1n \u0111\u00e3 c\u00f3 k\u1ebf ho\u1ea1ch n\u00e2ng c\u1ea5p Tech Stack. C\u00f2n b\u1ea1n th\u00ec sao?!<\/b><\/p>\n
Insider UPLIFT VN 2025 kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t s\u1ef1 ki\u1ec7n, m\u00e0 l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 doanh nghi\u1ec7p n\u1eafm b\u1eaft c\u00f4ng ngh\u1ec7 v\u00e0 duy tr\u00ec l\u1ee3i th\u1ebf c\u1ea1nh tranh.<\/p>\n
– \u0110\u0103ng k\u00fd ngay: https:\/\/bit.ly\/3Du9tfO, s\u1ef1 ki\u1ec7n gi\u1edbi h\u1ea1n ch\u1ed7 ng\u1ed3i!<\/p>\n
Chi ti\u1ebft xin li\u00ean h\u1ec7: katie.nguyen@useinsider.com<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"
S\u1ef1 ki\u1ec7n UPLIFT VN | The Ultimate Tech Stacks 2025 v\u1edbi s\u1ef1 k\u1ebft h\u1ee3p Magenest, TAPTAP, ViHAT, Insider s\u1ebd cung c\u1ea5p nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c th\u1ef1c […]<\/p>\n","protected":false},"author":1,"featured_media":14148,"comment_status":"close","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-14146","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vietnam"],"_links":{"self":[{"href":"https:\/\/seasiaonline.com\/index.php?rest_route=\/wp\/v2\/posts\/14146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/seasiaonline.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/seasiaonline.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/seasiaonline.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/seasiaonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14146"}],"version-history":[{"count":1,"href":"https:\/\/seasiaonline.com\/index.php?rest_route=\/wp\/v2\/posts\/14146\/revisions"}],"predecessor-version":[{"id":14147,"href":"https:\/\/seasiaonline.com\/index.php?rest_route=\/wp\/v2\/posts\/14146\/revisions\/14147"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/seasiaonline.com\/index.php?rest_route=\/wp\/v2\/media\/14148"}],"wp:attachment":[{"href":"https:\/\/seasiaonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/seasiaonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=14146"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/seasiaonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=14146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}