Recognising the standout travel brands that earned the coveted TripZilla Excellence Awards in 2025, leading the way in today\u2019s evolving travel landscape.<\/p>\n
Singapore, 13 October 2025<\/b> \u2013 As artificial intelligence, personalisation, and shifting destination preferences redefine how travellers explore the world, the TripZilla Excellence Awards 2025 celebrates the travel brands leading this transformation.<\/p>\n
Now in its 11th year, the prestigious awards recognise the most outstanding companies across the region \u2013 those who are redefining what it means to inspire, connect, and serve today\u2019s travellers. Over 80 awards were presented this year following an extensive online voting exercise held from 22 September to 3 October 2025, celebrating brands that have not only adapted to change but are shaping the future of travel.<\/p>\n
Reaching over 20 million travellers across Southeast Asia each month, TripZilla\u2019s insights from user browsing patterns across its platforms reveal that the travel discovery journey has entered a new phase \u2013 the \u201cSearch Everywhere\u201d era. Travellers no longer begin their search on a single platform; instead, they move intuitively across multiple channels.<\/p>\n
They use AI assistants like ChatGPT, Gemini, and DeepSeek to create itineraries, browse TikTok, Instagram, and Xiaohongshu for real experiences, and turn to Google Search, AI Overviews, and Google Discover for research and validation. For travel brands, visibility now means being present everywhere inspiration strikes \u2013 through AI recommendations, social discovery, and consistent storytelling.\u00a0<\/p>\n
Meanwhile, travellers themselves are seeking purpose-driven adventures, wellness escapes, and authentic \u201cdetour destinations\u201d away from crowded hotspots. These emerging patterns reflect a deeper shift toward more meaningful, connected travel experiences.<\/p>\n
According to Winnie Tan, CEO of TripZilla.com, this year\u2019s record participation highlights how both travellers and brands are evolving together:<\/p>\n
\u201cThe way people dream, plan, and book trips is changing faster than ever. What remains constant is their desire for experiences that feel personal and real. The brands recognised this year have mastered that balance – using technology to enhance, not replace, the human side of travel. They remind us that even in an AI-driven world, great journeys are still built on authenticity, curiosity, and connection.\u201d<\/p>\n
The 2025 winners exemplify how innovation and authenticity can coexist in today\u2019s fast-evolving travel landscape.<\/p>\n
DBS Multi-Currency Account \u2013 Traveller\u2019s Favourite Multi-Currency Account<\/p>\n
Expedia \u2013 Best Customer Service (Marketplace), Best Online Travel Agency, Best Travel App<\/p>\n
lyf Funan Singapore \u2013 Best Co-Living Hotel<\/p>\n
Millennium Hotels and Resorts \u2013 Best Hotel Rewards<\/p>\n
Resorts World Sentosa \u2013 Best Integrated Resort<\/p>\n
Singapore Cable Car (SkyOrb Cabins) \u2013 Best Scenic Attraction, Best Iconic Experience<\/p>\n
Returning champions: Etiqa Insurance, EU Holidays, and Science Centre Singapore \u2013 recognised once again for excellence, consistency, and dedication.<\/p>\n
Tourism Promotions Board Philippines \u2013 Retained its title as Best Dive Destination, reaffirming the Philippines\u2019 status as a leading haven for underwater adventures.<\/p>\n
Together, these trailblazers are setting new standards of inspiration and trust, shaping how travellers explore and find meaning in their journeys.<\/p>\n
For the full list of 2025 winners, refer to Annex A appended below or click here<\/a>.<\/p>\n # # #<\/p>\n About the TripZilla Excellence Awards 2025<\/b><\/p>\n Now in its 11th year, the TripZilla Excellence Awards honour the region\u2019s most trusted and inspiring travel brands. This year saw a record number of nominees and votes, reflecting the growing influence of the awards and the dynamic evolution of the travel industry.<\/p>\n The awards span six key sectors, celebrating excellence across Activities & Attractions, Cruises, Destinations, Hotels, Online Travel Services, and Travel Agencies.<\/p>\n Each year, consumers cast their votes on TripZilla.com<\/a> to select the brands that have made the most significant impact on their travel experiences.\u00a0<\/p>\n